FAQ’S
How Do I Place An Order?
You can place orders directly through our website, it’s the quickest and simplest way to order.
You can also phone our team on 0114 243 3755 or email your orders to our sales teams via Sheffield.Sales@ardenwinch.com or Nottingham.Sales@ardenwinch. Alternatively, pop into either of our sites to place an order in person.
Alternatively, pop into either of our sites to place an order in person.
What Brands Do Arden Winch Supply?
We supply an extensive range of leading brands across PPE, safety equipment, workwear, and janitorial goods. From big names such as Regatta, Snickers, Helly Hansen, DeWalt and 3M to everyday favourites such as Kimberly Clark, AWDis, Portwest, SC Johnson, Robert Scott, Kustom Kit, and V12 Footwear. You name it and we most likely supply it!
How Can I Pay For My Order?
When placing orders on our website you can pay directly via Visa or Mastercard.
If you place an order via email, you can pay quickly and securely via the payment link on your invoice. Payments can also be made via bank transfer and credit account terms can set up upon approval.
What Items Can I Have Branded?
We are proud to operate the region’s largest independent in-house branding department, producing hundreds of embroidered, DTF and UVI DTF logos every day.
If we supply a product, we most likely can brand it, even including safety helmets.
Fully customisable high-quality results with no costly middlemen.
How Do I Get My Logo Set Up For Branding?
What Other Services Are Available Through Arden Winch?
We are your one stop shop for all things PPE, safety equipment, workwear, janitorial goods and uniform. But what you may not know is that we also provide additional services such as:
- Wearer Uniform Packs
- Prescription Eyewear
- Face Fit Testing
- Product Demonstrations
- In Person Fit Out Days
- Site Surveys
We pride ourselves in the additional services we provide to keep you and your team moving.
Can I Collect My Order?
Absolutely, both our sites are open Monday to Friday for collections.
We recommend you state this when placing your order or simply give us a call before making your journey.
Can I Return An Order?
Yes, any non-branded items can be returned by contacting our team within 14 days of receipt.
Returns subject to manufactures policy. If you receive a damaged or faulty item our team will arrange for you receive a full refund or replacement.
How Do I Know What Safety Rating I Need?
At Arden Winch your safety is our priority. We know safety ratings can appear confusing, that’s why our experienced team are NEBOSH and IOSH trained to provide you with certified advice and support.
Our Area Sales Managers can also visit your site to fully understand your safety needs and support your purchasing decisions.
What Certifications And Memberships Do Arden Winch hold?
We are members of Eurosafe Ltd, an alliance of the very best independent Personal Protective Equipment (PPE) distributors around the UK and Ireland.
As a proud BSIF registered safety supplier, we guarantee that all of our products meet UK/EU safety standards and all advice given is certified by our IOSH and NEBOSH trained staff.
In addition, we are members of local business communities such as Made In Yorkshire and the Sheffield Chamber of Commerce, along with holding framework positions for various purchasing consortiums and supplier accreditation schemes.
Our ISO9001 Quality Management System was first implemented in 2011 and we are audited annually to ensure ongoing compliance.
For more information on our certifications and memberships simply contact our team.